Workplace Communication Problems and Management Solutions in United States Business Entities
Overview
This research brief examines miscommunication problems affecting employee productivity across ten U.S. business entities. The study identifies three primary communication issues—misunderstanding of nonverbal communication, unawareness of company goals, and inefficient employee-employer communication—and recommends management approaches to address these challenges and improve organizational performance.
What this research paper covers
- Introduction: Establishes the importance of workplace communication and documents the negative impacts of miscommunication on employee stress, project delays, morale, and sales
- Literature Review: Examines nonverbal communication effectiveness, employee awareness of company goals, and employee-employer relationship dynamics through referenced research studies
- Thesis: Focuses on identifying communication problems in ten business entities and exploring managerial approaches to eliminate miscommunication
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Research Brief Outline
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Research Brief Outline
- Introduction
- Communication is vital in the workplace because it enhances employee’s understanding of the syndicates’ visions and eliminates conflicts.
- Holmes & Stubble (2015) state that communication comprises the use of appropriate verbal cues and words to pass accurate and intended messages.
- Although communication is essential in any organization, miscommunication between employees and employers affects the organization’s productivity significantly.
- According to study findings from numerous focus studies, miscommunication has adverse effects such as high-stress levels as reported by 52% of the participants, delay in completion of projects as stated by 44% of the interviewed participants, and low morale as identified in 31% of the participants (Quintanilla & Wahl, 2018).
- Moreover, it causes the inability to realize performance targets as indicated by 25% of the respondents, and lost sales as identified in 18% of the respondents.
- The statics identified shows that there is a need for company managers to establish processes that will enforce appropriate communication in their organizations.
- Arling, Miech, & Arling (2017) state that managers should always ensure that workers understand their defined roles to improve their productivity.
Thesis: The research focuses on discussing various communication problems that affect workers in approximately ten business entities in the United States. The study enhances the understanding of the main causes of miscommunication, and the approaches managers can use to eliminate them in orkplaces.
- Literature Review: The three main aspects evaluated in the research include misunderstanding of nonverbal communication, unawareness of the company goals, and lack of association between management and workers.