The Effect of Cultural Values on Marketing Response Rates: A Field Experiment

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This field experiment investigates how cultural values influence marketing response rates by comparing individualistic versus collectivistic orientations. The study used a randomized between-subjects design with personalized marketing messages on social media platforms, finding that individualistic conditions produced significantly higher response rates (mean 0.62) compared to collectivistic conditions (mean 0.42), suggesting cultural values are a critical factor in marketing communication effectiveness.

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The Effect of Cultural Values on Marketing Response Rates: A Field Experiment

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Abstract

This study aimed to understand the impact of cultural values on marketing response rates. The study used a randomized post-test-only between-subjects (control group) design with a manipulable independent variable and a measurable dependent variable. Notably, the independent variable was cultural values, operationalized as either individualistic or collectivistic. The dependent variable was the response rate to a personalized marketing message. Participants were randomly assigned to either the individualistic or collectivistic condition, and their response rates to the message were recorded. The results showed that the response rate was significantly higher in the individualistic condition than in the collectivistic condition, providing support for the hypothesis that cultural values have an impact on marketing response rates.

Keywords: cultural values, marketing messages, response rate, individualistic, collectivistic.

The Effect of Cultural Values on Marketing Response Rates: A Field Experiment

Marketing communication strategies play a crucial role in increasing advertising response rates. Previous research has explored how customers react to personalized advertisements based on their posted personal information or prior browsing behavior on social media platforms like Facebook. However, the impact of cultural values on marketing response rates has received limited attention (Hofstede, 2001). This study aims to investigate the effect of cultural values on marketing response rates, specifically focusing on why cultural patterns make a difference in customers' reactions to personalized ads.

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