Outlining Marriott Hotel Pre-departure Training Programs for Improving Expatriate Performance
Overview
This paper examines pre-departure training programs at Marriott Hotel designed to enhance expatriate employee performance on international assignments. The paper outlines the necessity of training in expatriate transitions, including selection, pre-departure preparation, on-assignment support, and repatriation, with emphasis on cultural adaptation, language skills, and employee well-being to maintain company brand image.
What this coursework covers
- Introduction: importance of employee training and expatriate transition stages
- Training needs: justification for pre-departure training including cultural adaptation, language skills, and family support
- Components of training: framework for developing comprehensive training programs (section incomplete)
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Outlining Marriot Hotel Pre-departure Training Programs for improving Expatriate Performance
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Outlining Marriot Hotel Pre-departure Training Programs for improving Expatriate Performance
Employees carry the image of the company wherever they go (Gatignon-Turnau & Mignonac, 2015). Therefore, good training is a fundamental activity to undertake in ensuring that employees have the best knowledge and skills to perform their designated tasks. The successful transition for expatriate employees often includes selection, pre-departure training, on-way support, and repatriation. Selection involves picking the best employees for the international assignment. Pre-departure involves training and retraining the selected employees for the assignment. The primary reason for pre-departure training is to ensure the selected employees are in a position to execute the company's objectives fully. There is also a need to support the employees in their assignments to ensure they have all resources necessary to execute their duty successfully. Finally, repatriation is where the employees are going for the international assignment return.
Training needs
It is vital to justify why training is necessary (Stanulović, 2017). Training, therefore, will identify the roles and duties of the expatriates. Marriot's case is sending its employees abroad to ensure they accomplish specific company objectives and ensure the company makes building a positive international brand image. Marriot has to ensure that all the employees know their specific responsibilities while on the assignment to ensure that they reap the best from the assignment. Thus, the employees need to know their responsibilities for the assignment.
Training enhances flexibility and integration in the new working environment.