A Report and Recommendation on the Accenture Case Study: Ethics Code Redesign for Global Workforce
Overview
This case study examines Accenture's 2019 redesign of its Code of Business Ethics for over 400,000 employees worldwide. The paper analyzes the deficiencies in the original code, including its complexity and poor user interface, and explores how Accenture's Ethics & Enforcement leadership team developed a more intuitive and accessible ethical framework informed by industry best practices from companies like Microsoft and GE.
What this case study covers
- Accenture case study summary and company background history from Arthur Andersen through present day
- Overview of Accenture's six core values and ethical culture foundations
- Identification of code defects including PDF format issues and lack of accessibility for diverse employee roles
- Comparative analysis of ethics models from Microsoft and GE that inspired app-based redesign
Preview
A REPORT AND RECOMMENDATION ON THE ACENTURE CASE STUDY
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Accenture Case Study Summary
Eugene Soltes wrote Accenture's Code of Business Ethics in the year 2019. Accenture's ethics and compliance event organizers attempt to create a new code of ethics for its worldwide workforce of over 400,000 workers. The case delves into the design process's decision-making procedure and, eventually, how they came up with a revised code. Its social business, just like other businesses, is to maximize the profit (Kolstad 2007). Accenture is a leading multinational consulting company that provides a wide variety of advisory, planning, technology, digital, and operations solutions and services. Accenture assists clients in infrastructure outsourcing and cost reduction. Employees have worked in main business fields such as supply chain management, technology, customer relationships, business planning, and outsourcing in several industries.
Accenture started as Arthur Andersen's company, and the technology consulting arm spun off in 1989 as Andersen Consulting. After all relations with Arthur Andersen got severed in 2001, the company changed its name to Accenture. Accenture has expanded to become a massive, publicly listed professional services firm with over 400,000 employees serving over 125 countries (Eugene 2019). Accenture's dedication to doing business legally and fairly is embedded in its culture, influenced by its code of business conduct.