Problem Solving for Technology Business Problems opens the M.S. Information Technology core with a genuinely transferable skill — a repeatable framework for pinpointing root causes and methodically developing solutions to organizational problems.
What E014 covers
The course invites students to use frameworks for resolving a range of issues that can emerge within an organization. Problem-solving frameworks offer a reliable, step-by-step process for pinpointing causes of difficulties and then methodically developing solutions.
The course addresses business problems such as technology inefficiencies, process improvement and future innovation challenges, and incidents requiring immediate resolution and communication.
The E014 performance assessment
Expect a performance assessment requiring you to apply a named problem-solving framework to a given organizational technology problem, from root-cause diagnosis through a documented solution.
Key topics in E014
- Problem-solving frameworks
- Root-cause analysis
- Technology inefficiency and process improvement
- Incident resolution and communication
Writing tips for E014
Follow the task instructions and rubric line by line
WGU performance assessments for E014 are graded against a fixed rubric — every rubric line has to be visibly addressed, usually with a labeled heading that mirrors the rubric language. Skipping a rubric point because it seems minor is the single most common reason a competent submission comes back "Not Yet Competent" for revision.
Ground strategy recommendations in the specific scenario, not generic best practice
Management and strategy courses like E014 typically hand you a realistic organizational scenario (a company profile, a set of constraints, existing systems). Evaluators are checking whether your recommendation genuinely fits THAT organization's situation — a textbook-generic answer that could apply to any company usually loses rubric points for lacking scenario specificity.
Because WGU is self-paced, don't let "no deadline pressure" become no submission
There's no weekly due date forcing progress, which means procrastination costs more at WGU than at a traditional term-based school — a stalled task can quietly eat weeks of a term. Treat your own target date for each E014 assessment as a real deadline.
Stuck on your E014 task?
Our writers know WGU's competency-based format and this course's performance assessment. Get an original, properly cited paper matched to your task instructions.
Why students seek help with E014
Students sometimes jump straight to a proposed solution without documenting the root-cause diagnosis step the framework requires — the rubric typically wants the full step-by-step process shown, not just the final recommendation.
How GradeEssays helps with E014
Share your problem scenario and rubric, and your writer will apply the framework's full diagnostic process, not just present a conclusion.
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Place Your Order View All ServicesPrerequisites and program context
E014 has no prerequisites and opens the M.S. Information Technology core.
- Master of Science, Information Technology
- Master of Science, Information Technology - Product Management