Western Governors University

D647: Evaluating a Communications Strategy

A guide to the WGU B.S. Communications course on KPIs, measurement, data visualization and continuous improvement.

Updated October 2026 · 5 min read

D647 is a communications course in WGU's Bachelor of Science in Communications, placed in term seven of the standard path.

The program guide says it introduces key performance indicators (KPIs) used to measure the effectiveness of strategic communications plans.

Students develop metrics aligned with organizational goals, and learn to use them to assess and improve strategies. They select KPIs for a given plan, analyze results, use data visualization to present outcomes and recommend continuous improvements, collaborating with peers to iterate on strategies.

It is challenging because measuring communication is not straightforward. Likes and clicks are easy to count, but they do not always show whether goals were met.

Course at a Glance

ItemDetails
UniversityWestern Governors University (WGU)
Code and titleD647, Evaluating a Communications Strategy
ProgramB.S. Communications
LevelUndergraduate
Subject areaCommunications measurement and evaluation
Typical workKPI selection, results analysis, visualization and improvement plans

What D647 Covers

The guide lists three competencies:

Competency (summarized)What it asks of you
Create KPIs to evaluate effectivenessChoose measures linked to goals
Evaluate effectiveness through KPIsInterpret results fairly
Plan to iterate on KPIs for improved progressRecommend changes and track them

Key Concepts Explained

Goals, Objectives and KPIs

A KPI is only useful if it connects to a goal. Start with what the organization wants to achieve, then choose measures that show progress towards it.

Example: Goal: increase enrollment in a free webinar. Weak KPI: total page views. Stronger KPIs: registration rate from the campaign page and attendance rate among registrants.

Presenting Results with Visuals

Good charts make one point clearly. Label axes, choose a chart type that suits the data and add a short sentence stating what the viewer should notice.

Example: A line chart of weekly sign-ups with the campaign launch marked shows the change at a glance, with a caption noting the percentage increase over the baseline.

Typical Assignments and How to Approach Them

Task typeWhat it testsHow to approach it
KPI selectionAlignment with goalsExplain why each KPI shows progress
Results analysisInterpretationCompare to targets, note context and limits
Data visualizationClear presentationChoose simple charts with captions
Improvement planIterationRecommend specific changes and how to test them

Choosing Metrics Wisely

Prefer a small set of KPIs that reflect outcomes over many that reflect activity. Include a baseline and a target so results can be judged, and mention what each metric cannot tell you.

A Dependable Order for the Evaluation

  1. Restate the goals of the communications plan.
  2. Choose KPIs, with baselines and targets.
  3. Analyze results, noting context and limits.
  4. Present key findings with one clear chart each.
  5. Recommend improvements and how you will measure them next time.

This order shows the full evaluation cycle, from goal to improvement, which is the core of the course.

What a Strong Submission Looks Like

Where D647 Fits in the Program

D647 closes the plan-deliver-measure sequence in the B.S. Communications standard path, in term seven. It asks you to evaluate a communications strategy, so the objectives and audience thinking from the earlier courses are your starting point.

A habit worth building: whenever you write a goal in any course, add how you would know it was met. That is KPI thinking in one sentence.

Where Students Get Stuck

Study Tips for D647

How We Help with D647

Send your task, rubric and any data. We can tutor you on KPI choice and chart design, prepare a model evaluation for reference, or edit your own report for clarity.

Work is original, plagiarism-checked and covered by free revisions within the scope of your original request. It supports your learning within WGU's academic integrity rules; you submit your own work, and we never invent results. GradeEssays is independent of Western Governors University and cannot promise outcomes.

Measure What Matters

Share the plan, data and rubric. We provide tutoring, a model evaluation and editing support.

Start My D647 Help

Free revisions · Full refund if late · Written from scratch for your order

Frequently Asked Questions

Where does D647 appear?

In term seven of the B.S. Communications standard path.

What is a KPI?

A key performance indicator, a measure tied to an organizational goal.

How many competencies are listed?

Three: creating KPIs, evaluating effectiveness and planning iteration.

Does the course involve data visualization?

Yes, the description names data visualization to present outcomes.

Can you analyze my data for submission?

No. We provide tutoring, model examples and editing; you submit your own analysis.

What if results are poor?

Report them honestly and recommend specific improvements.