Western Governors University

D646: Delivering a Communications Strategy

A guide to the WGU B.S. Communications course on creating internal and external content across channels.

Updated October 2026 · 5 min read

D646 is a communications course in WGU's Bachelor of Science in Communications, placed in term seven of the standard path.

WGU says the course prepares students to create effective internal and external communications to achieve business objectives.

Students collaborate with peers to develop content for multimedia, press releases and social media, create internal messaging to build corporate culture and support business needs, and develop external communications for particular goals and audiences. It teaches storytelling and content repurposing for multichannel delivery.

The challenge is craft. Each channel has its own length, tone and conventions, and the same story must work in all of them.

Course at a Glance

ItemDetails
UniversityWestern Governors University (WGU)
Code and titleD646, Delivering a Communications Strategy
ProgramB.S. Communications
LevelUndergraduate
Subject areaContent creation and multichannel delivery
Typical workInternal and external content pieces with rationales

What D646 Covers

The guide lists three competencies:

Competency (summarized)What it asks of you
Develop internal content based on audience, purpose and channelWrite for employees to support culture and business needs
Develop external content based on audience, purpose and channelWrite for customers or the public with a clear goal
Deliver communication that achieves a desired impactShow the content fits its intended audience and effect

Key Concepts Explained

Audience, Purpose, Channel

Every piece answers three questions. Who is it for, what should they do or feel, and where will they see it? Changing any one changes the writing.

Example: A policy change is announced to staff in a short email with a link to an FAQ, to customers in a clear web notice and to the press in a formal release.

Storytelling and Repurposing

A strong story has a clear subject, a challenge and a result. Repurposing adapts one core story into several forms, keeping the message consistent while changing length and style.

Example: A customer success story becomes a short press paragraph, three social posts, an internal newsletter item and a short script for a video.

Typical Assignments and How to Approach Them

Task typeWhat it testsHow to approach it
Internal communicationTone and clarity for employeesExplain what changes, why and what to do next
Press releaseNews formatLead with the news and add quotes and facts
Social media contentBrevity and voiceFit platform length and include a clear call to action
RationaleStrategic reasoningLink each choice to audience and purpose

Writing for Different Channels

Press releases put the news first and keep opinion in quotes. Social posts are short, scannable and written in a human voice. Internal messages should be direct and respectful, saying what is happening, why and where to ask questions.

A Dependable Order for Each Piece

  1. Name the audience, purpose and channel for the piece.
  2. Draft the headline or opening, stating the main message.
  3. Add the supporting detail, a quote or proof, and the call to action.
  4. Review tone, accuracy and length for the channel.
  5. Write a short note explaining the choices you made.

Using the same routine for every piece keeps quality even across internal and external content.

What a Strong Submission Looks Like

Where D646 Fits in the Program

D646 follows the research and planning course and is placed in the same term as Evaluating a Communications Strategy in the B.S. Communications standard path. The content you create here is the kind of material you will later measure, so write each piece with a purpose that could be tracked.

Consider keeping clean copies of your best pieces for the portfolio work in the capstone.

Where Students Get Stuck

Study Tips for D646

How We Help with D646

Send your brief, rubric and any style guidance. We can tutor you on channel conventions, prepare model samples for reference, or edit your own pieces for clarity, tone and accuracy.

Work is original, plagiarism-checked and covered by free revisions within the scope of your original request. It supports your learning within WGU's academic integrity rules; you submit your own work. GradeEssays is independent of Western Governors University and cannot promise results.

Get Your Content Ready

Share the brief and rubric. We provide tutoring, model samples and editing support.

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Frequently Asked Questions

Where does D646 appear?

In term seven of the B.S. Communications standard path.

What content do students create?

Multimedia, press release and social media content for internal and external audiences, according to the course description.

How many competencies are listed?

Three.

What is content repurposing?

Adapting one core story into several formats for different channels.

Can you write my press release for submission?

No. We provide tutoring, model examples and editing; you submit your own work.

Is storytelling part of the course?

Yes, the description names storytelling techniques.