Western Governors University

D353: Strategic Training and Development

A study guide to WGU's Strategic Training and Development, on needs analysis, program design, evaluation and talent management.

Updated October 2026 · 5 min read

Strategic Training and Development is about growing talent: finding the skills an organization needs, designing programs that build them and proving they worked.

It is a 3 competency unit course in term 6 of WGU's B.S. Human Resource Management standard path, after the core HR courses on law, talent acquisition and rewards.

The difficulty is the word "strategic". Training that is well designed but not linked to business goals, or never evaluated, will not meet the competencies.

Course at a Glance

ItemDetails
UniversityWestern Governors University (WGU)
CourseD353 Strategic Training and Development
LevelUndergraduate, 3 competency units
ProgramB.S. Human Resource Management (term 6)
Subject areaLearning and development, talent management
Typical workNeeds analyses, training plans, evaluation designs

What D353 Covers

WGU describes the course as developing human capital by applying learning theories and practices. Its three competencies are:

Competency (summarized)What it involves
Analyze training and development needs and solutionsOrganizational, task and individual needs; choosing training or non-training fixes
Apply best practices to develop programs and measure effectiveness, using technology where appropriateDesign models, delivery methods, e-learning, evaluation
Describe the development and impact of talent management programsSuccession planning, leadership development, career paths

Key Concepts Explained

Needs Analysis at Three Levels

Organizational analysis asks where training supports strategy. Task analysis identifies the knowledge and skills a job needs. Person analysis finds who lacks them. Sometimes the answer is not training at all, for example when the problem is a broken process.

ADDIE

Analysis, Design, Development, Implementation and Evaluation is a widely used framework for building training. Evaluation should be planned at the design stage, not added later.

Kirkpatrick's Four Levels of Evaluation

Level 1 measures reaction, level 2 learning, level 3 behavior on the job and level 4 results for the organization.

Example: A call center trains agents in complaint handling. Level 1: a post-session survey. Level 2: a role-play assessment. Level 3: supervisors score recorded calls after 60 days. Level 4: the complaint escalation rate and customer satisfaction scores over the next quarter. Only levels 3 and 4 show whether the training was worth its cost.

Typical Assignments and How to Approach Them

Task typeWhat it testsHow to approach it
Needs analysisDiagnosing the real gapUse evidence (performance data, interviews) at all three levels
Training planDesign best practiceSet objectives, choose methods and justify technology use
Evaluation designMeasuring effectivenessPlan measures at several Kirkpatrick levels
Talent management discussionLonger-term developmentLink programs to succession and retention

How Adults Learn

The course applies learning theory, and adult learning principles are the most practical. Adults learn best when training is relevant to their work, builds on their experience, lets them practice and gives quick feedback.

In a plan, show this through realistic scenarios, practice with feedback, and support after training, such as job aids or coaching. Transfer of learning to the job is where many programs fail, so explain how managers will reinforce new skills.

Choosing Delivery Methods

The development competency asks you to apply best practices, including technology where appropriate. Matching the method to the objective is the key decision.

MethodStrengthsBest for
Instructor-led classroomInteraction, immediate feedbackComplex interpersonal skills
E-learning modulesScalable, self-paced, consistentKnowledge and compliance topics
Virtual live sessionsReaches remote staff with interactionDistributed teams
On-the-job trainingLearning in real contextPractical, task-based skills
Coaching and mentoringPersonalized, long-term growthLeadership and career development

Blended approaches often work best, for example e-learning for knowledge followed by a workshop for practice. Justify the mix by cost, reach and the type of skill being built.

Where Students Get Stuck

Study Tips for D353

How We Help with D353

Send the task, scenario, rubric and any feedback. An HR writer prepares a model training plan or needs analysis, explains design and evaluation choices, or reviews your draft. Our human resources assignment help guide describes our wider HR support.

GradeEssays is independent of Western Governors University. Our work is a study aid; you write and submit your own work under WGU's academic integrity rules. Every order is written from scratch, plagiarism-checked and covered by free revisions within the scope of your original request.

Build a Strong D353 Training Plan

Share the task, scenario and feedback. We prepare a model training plan and explain each design choice.

Start My D353 Help

Free revisions · Full refund if late · Written from scratch for your order

Frequently Asked Questions

When is D353 taken?

WGU's standard path places Strategic Training and Development in term 6 of the B.S. Human Resource Management.

How many competency units is D353?

WGU lists it at 3 competency units.

What models should I know for D353?

Needs analysis at three levels, ADDIE for design, and Kirkpatrick's four levels for evaluation are widely used.

Does D353 cover e-learning?

One competency includes the use of technology where appropriate when developing programs.

What is talent management?

Programs that develop and keep key people, such as succession planning and leadership development.

Can you write my training plan to submit?

No. We prepare custom plans and feedback so you can write your own.