Cost-Benefit Analysis for Telehealth Implementation in Home Healthcare: Addressing Nursing Staffing Shortages

Overview

This cost-benefit analysis evaluates the implementation of a telehealth platform to address nursing staffing shortages in a for-profit home care agency. The paper proposes a technology-based solution to expand client capacity from 160 to 240 clients per week while remaining within a $100,000 budget surplus, examining implementation costs, reimbursement potential, and operational benefits.

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Cost-Benefit Analysis for Home Healthcare Organization

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Executive Summary

This cost-benefit analysis is aimed at assessing a long-term remedy for the nursing staffing shortage issue in a for-profit home care agency that is four full-time nurses short of serving 80 more clients out of a load of 160 clients per week. A budget surplus of 100 thousand dollars allows analyzing the implementation of a telehealth platform, allowing making virtual visits to provide routine monitoring, follow-up treatment, and chronic disease management, and supplementing the current scope of nurse tasks with the inclusion of the two salaried managers in virtual operations. The choice is made under the telehealth category when the other alternatives, like direct staffing improvements and HR benefits such as loan repayment programs, are considered. The proposal, benefits (including revenue gains due to retained clients and reduced travel time), costs (estimated cost of first-year implementation is 70,000 to 90,000 dollars, and includes licensing, training, and installation), opportunity costs (no longer benefits to immediate hiring incentive), and a detailed explanation with scholarly evidence on the benefits of chronic care improvement and efficiency are outlined in the analysis. Telehealth provides a cost-effective and scaled capacity increase in line with organizational expansion and the demands of patients.

Option: Telehealth

Proposal:

Implement an extensive telehealth system that allows home care clients to have virtual visits to conduct routine monitoring, follow-up visits, chronic disease management, and non-emergency visits.

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