Best Practices in Team Interactions: Leadership Models and Interventions for Healthcare Organizations
Overview
This paper examines best practices in team interactions within healthcare organizations, focusing on the qualities of effective team leaders and evidence-based models for leadership. It analyzes the Team Leadership Model, transformational leadership, and shared leadership approaches, while proposing interventions to promote collaboration and goal achievement in clinical and administrative settings.
What this coursework covers
- Qualities of a Good Team Leader - discusses capability, emotional intelligence, shared accountability, cultural humility, active listening, and flexibility
- Effective Team Leadership Models - analyzes Hill's Team Leadership Model, transformational leadership, and shared/distributed leadership approaches
- Interventions to Promote Collaboration and Goal Attainment - presents evidence-based strategies for enhancing teamwork
Preview
Best Practices in Team Interactions
Student Name
Capella University
Course Number: Course Title
Instructor Name
May 4, 2026
Best Practices in Team Interactions
To provide patient-centered, safe, and coordinated care, healthcare organizations need high-performing teams. Given the cross-disciplinary nature of clinical and administrative work, schedules and reporting lines directly affect the quality of team interaction and, by extension, patient, employee, and organizational outcomes. The paper discusses the qualities of a good team leader, analyzes existing models of an effective team leader, proposes interventions to promote teamwork and goal achievement, and offers a viable game plan for developing a team and achieving goals.
Qualities of a Good Team Leader
High-capability team leaders easily identify the behavioral patterns repeatedly documented in the literature on healthcare and high-reliability organizations. They provide a sense of direction, set measurable goals, and translate organizational strategy into actionable measures that can be put into practice by the workforce (Northouse, 2022). They also demonstrate emotional intelligence, such as self-awareness, empathy, and the ability to control their reactions in stressful situations that safeguard psychological safety in a group (Goleman et al., 2013). The third trait is shared accountability: good leaders inspire and sustain the behavior they desire, seek and give timely feedback, and directly address performance issues as they arise, rather than letting them drift.
Cultural humility and inclusion are other traits of a good leader in a health care facility.