E020 is a two-unit graduate course in WGU's Master of Science, Information Technology. It sits in the standard program, and WGU lists no prerequisites.
The guidebook says the course familiarizes students with data science and artificial intelligence within a technology leader's role. Students analyze two technology strategies, one for data and one for AI. They are not asked to develop their own strategies or set up any data or AI technologies.
That boundary matters. The task is critique and recommendation, so strong answers show you can read a strategy, find where it falls short and suggest realistic improvements, rather than showing you can build a model.
Course at a Glance
| Item | Details |
|---|---|
| University | Western Governors University (WGU) |
| Course | E020, Data and AI Strategy |
| Competency units | 2 |
| Level | Graduate |
| Program | MS Information Technology |
| Prerequisites | None listed |
What E020 Covers
| Competency (WGU wording, summarized) | What it asks of you |
|---|---|
| Recommend areas of improvement for an organization's AI strategy | Critique how AI is aligned, evaluated and used in operations |
| Recommend areas of improvement for an organization's data strategy | Critique how data is managed, collected and used |
The course description names these skill areas: data management needs, how data is used in an organization, data collection, AI organizational strategies and alignment, how organizations evaluate AI, and how AI affects technologies within business operations.
Key Concepts Explained
Data Strategy
A data strategy explains what data the organization needs, where it comes from, who owns it, how quality is kept up and how it supports decisions. Weaknesses often lie in unclear ownership, inconsistent definitions or collecting data nobody uses.
AI Strategy and Alignment
An AI strategy should start from business problems. Alignment means each AI initiative connects to a goal, has data to support it and has a way to judge whether it works.
Illustration: A retailer plans an AI tool to forecast demand but keeps sales data in three systems with different product codes. The critique notes that the AI plan assumes a clean dataset that does not exist. Recommended improvements: assign a data owner, agree one product coding scheme, then pilot the forecast on one category and compare it with current planning.
Evaluating AI
Organizations judge AI by accuracy, cost, fairness, user acceptance and effect on the process it supports. A strategy without evaluation criteria is a warning sign.
Typical Assignments and How to Approach Them
| Task element | What it tests | How to approach it |
|---|---|---|
| Reading the data strategy | Analysis | Summarize its aims, then test them against the organization's needs |
| Reading the AI strategy | Critical judgment | Check alignment, evaluation and operational impact |
| Recommendations | Practical thinking | Give specific, ranked improvements with reasons |
A Critique Checklist
Use the same questions on both strategies so your two analyses feel parallel. For each, record what the strategy says, what it leaves out and what you would change. The checklist below helps keep recommendations specific.
| Question | Data strategy | AI strategy |
|---|---|---|
| Is there a clear goal? | Which decisions does the data support? | Which business problem does AI address? |
| Who is accountable? | Data owners and stewards | Sponsor and evaluators |
| How is quality judged? | Accuracy, completeness, timeliness | Performance, fairness, cost |
| What is missing? | Gaps in collection or governance | Gaps in evaluation or data supply |
A Study Approach for Each Competency
Start with the data strategy, because it is usually the foundation for the AI strategy. Read it with a simple question in mind: if I were running this organization, would I trust the data to make decisions? Note the places where the answer is no, and turn them into recommendations.
Then read the AI strategy and test each initiative against three points: the business problem it addresses, the data it needs and the way success will be judged. Where any of the three is missing, you have found an improvement to recommend. Finish by checking that your two sets of recommendations do not contradict each other.
Weak and Strong Recommendations
The difference between an average and a strong answer is usually specificity. Compare how the same finding can be written.
| Weak | Stronger |
|---|---|
| The company should improve its data quality. | Customer records are held in three systems with different formats. Assign one data owner and agree a single customer identifier within the first quarter. |
| The AI strategy should be more ethical. | The strategy names no review of bias in the hiring screening tool. Add a fairness check before launch and a yearly audit. |
Where Students Get Stuck
- Building instead of critiquing. The guidebook says no strategies or technology are to be developed; recommend improvements instead.
- Generic advice. Say which part of the given strategy needs to change and why.
- Treating AI as separate from data. Many AI weaknesses start as data weaknesses.
- No measure of success. Each recommendation should come with a way to tell if it worked.
Study Tips for E020
- Learn the vocabulary of data quality and governance well enough to use it precisely.
- Read each strategy twice: once for what it says, once for what it omits.
- Rank your recommendations and explain the order.
- Check the rubric against your headings before submitting.
How We Help with E020
Send the strategies, task instructions and rubric. A writer can prepare a model critique, explain data and AI governance in plain language, or review your draft for gaps. The work is study support; submit your own work under WGU's academic integrity policy.
GradeEssays is independent of Western Governors University. Orders are written from scratch, include free revisions within the scope of your original request, and are refunded in full if late. See also our business paper help guide.
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Frequently Asked Questions
WGU lists none.
The guidebook lists 2.
No. The guidebook says students analyze two strategies and are not asked to develop their own or set up any technologies.
No. The course is aimed at technology leaders and concerns strategy and evaluation.
The MS Information Technology (standard) program.
Yes. We check specificity, ranking and rubric match, and explain what to change.