University of Maryland Global Campus

BMGT 317: Strategic Decision-Making and Problem-Solving

A study guide to UMGC's course on models, analytical tools and collaboration for tackling complex organizational problems.

Updated October 2026 · 5 min read

BMGT 317 at University of Maryland Global Campus teaches structured ways to make strategic decisions and solve complex problems in changing organizations.

The catalog describes a practical examination of essential skills and frameworks. Students use decision-making models, analytical tools and techniques to identify and address complex challenges, with emphasis on critical thinking, creativity and collaboration.

Topics include risk assessment, data analysis, stakeholder engagement, key performance indicators and the influence of organizational culture on decisions.

Where BMGT 121A builds personal skills, BMGT 317 works at the organizational level. Assignments reward analysis that is rigorous, transparent and realistic about people and culture.

Course at a Glance

ItemDetails
UniversityUniversity of Maryland Global Campus (UMGC)
Course codeBMGT 317
Credits3
LevelUpper-level undergraduate
Subject areaStrategic decision-making and problem-solving
Typical workCase analyses, decision reports, collaborative tasks, discussions

What BMGT 317 Covers

Catalog topicWhat it involves
Decision modelsRational, bounded and intuitive approaches
Risk assessmentIdentifying, rating and responding to risk
Data analysisUsing evidence to compare options
Stakeholder engagementInvolving the people affected
Key performance indicatorsMeasuring whether a decision works
Organizational cultureHow norms and values shape choices

Key Concepts Explained

Rational and Bounded Decision-Making

The rational model defines the problem, generates options, evaluates them against criteria and picks the best. In practice, time, information and attention are limited, so managers "satisfice", choosing an option that is good enough. Herbert Simon called this bounded rationality.

Decision Trees and Expected Value

When outcomes are uncertain, a decision tree lays out choices, chance events and payoffs.

Illustrative example: A firm can launch a product now or test it first. Launching now has a 60% chance of $500,000 profit and 40% chance of a $200,000 loss: expected value = 0.6 x 500,000 + 0.4 x (-200,000) = $220,000. Testing costs $50,000 but raises the success chance to 80%: 0.8 x 500,000 + 0.2 x (-200,000) - 50,000 = $310,000. Testing is the better bet, assuming the estimates hold.

Stakeholders and Culture

A power-interest grid sorts stakeholders by influence and concern, showing who to manage closely, keep satisfied or keep informed. Culture matters too: a risk-averse culture may reject a sound option unless it is introduced carefully.

Typical Assignments and How to Approach Them

Assignment typeWhat it testsHow to approach it
Case analysisApplying modelsProblem, options, criteria, analysis, recommendation
Risk assessmentWeighing uncertaintyLikelihood, impact and a response for each risk
KPI planMeasuring outcomesFew, specific, measurable indicators tied to goals
Team exerciseCollaborationAgree process and roles, then document reasoning

Setting KPIs That Track a Decision

The catalog lists key performance indicators as a topic because a decision is only as good as its results. KPIs show whether the chosen option is working and when to change course.

Strong KPIs are few, specific and linked to the original goal. Mix leading indicators, which give early warning, with lagging indicators, which confirm results.

Example: A company decides to move customer support online. Leading KPIs: share of queries handled through the new portal and average first-response time. Lagging KPIs: customer satisfaction score and support cost per query after six months. If satisfaction drops while costs fall, the team revisits the decision rather than declaring success on cost alone.

Creativity and Collaboration in Problem-Solving

The catalog highlights creativity and collaboration as vital parts of problem-solving. Structured techniques help groups generate better options before evaluating them.

In a case analysis, showing how you generated options, not just how you chose among them, demonstrates the full problem-solving process the course describes.

Where Students Get Stuck

Study Tips for BMGT 317

How We Help with BMGT 317

Send the case, rubric, data and feedback. A business tutor can prepare a model decision analysis, explain a model or calculation, or edit your report for logic and structure. Our case study writing guide explains how we approach case work.

GradeEssays is independent of University of Maryland Global Campus. Use our work for study and reference, then submit your own under UMGC's academic integrity policy. Orders are written from scratch, with free revisions within the scope of your original request.

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Frequently Asked Questions

What does BMGT 317 cover?

Decision-making models, analytical tools, risk assessment, data analysis, stakeholder engagement, KPIs and the influence of organizational culture.

How is BMGT 317 different from BMGT 121A?

BMGT 121A is a 1-credit personal skills course; BMGT 317 is a 3-credit course applying frameworks to organizational decisions.

What is bounded rationality?

The idea that limited time, information and attention lead decision-makers to choose satisfactory rather than optimal options.

How do I calculate expected value?

Multiply each outcome by its probability and add the results, subtracting any costs of the option.

Can you check my decision tree?

Yes. A tutor can review the structure, probabilities and calculations.

Can you do my BMGT 317 case for me?

No. We provide custom analyses and explanations for learning; your submission must be your own.