University of Maryland Global Campus

MRKT 311: Digital Marketing Principles

A study guide to UMGC's MRKT 311, which introduces the types of digital marketing, the customer journey and the building of a digital marketing plan.

Updated October 2026 · 5 min read

MRKT 311 is an undergraduate course at the University of Maryland Global Campus. UMGC describes it as an introduction to the various types of digital marketing and the skills needed for each. The aim is to recognize the stages in the customer journey and the marketing funnel.

Discussions explore developing a unique value proposition and assessing how a SWOT analysis contributes to a marketing plan.

Projects involve developing a digital marketing plan that includes designing a digital strategy to create and deliver value to consumers in a digital world. MRKT 311 is also the prerequisite UMGC lists for several upper-level marketing courses.

Course at a Glance

ItemDetails
UniversityUniversity of Maryland Global Campus
Code and titleMRKT 311, Digital Marketing Principles
Level and creditsUndergraduate, 3 credits
PrerequisiteNone listed on UMGC's course page
Subject areaDigital marketing strategy
Typical workDiscussions and a digital marketing plan project

What MRKT 311 Covers

IdeaWhat it means in practice
Types of digital marketingThe channels and the skills each requires
Customer journeyThe steps a person takes from first awareness to purchase and beyond
Marketing funnelA view of how audiences narrow as they move toward action
Unique value propositionA clear statement of why a customer should choose you
SWOT analysisStrengths, weaknesses, opportunities and threats, used to shape the plan
Digital strategyA plan to create and deliver value online

Key Concepts Explained

Journey and Funnel Together

The customer journey describes what the person does and feels; the funnel describes how many people remain at each stage. Mapping marketing activity to stages shows gaps, such as plenty of awareness work but little to help people decide.

Illustration (invented business): A small online plant shop maps its stages. Awareness: short videos and search. Consideration: care guides and reviews. Purchase: a simple checkout and a first-order incentive. After purchase: a care reminder email. The plan notices that it has nothing for the consideration stage and adds comparison guides.

Writing a Value Proposition

A useful value proposition names the customer, the need, the benefit and why you are different. Test it by asking whether a competitor could say exactly the same words; if so, sharpen it.

From SWOT to Action

A SWOT list is only useful if it changes decisions. Link each opportunity or threat to something in the plan, and each strength or weakness to a capability you will build on or fix.

Typical Assignments and How to Approach Them

Check your syllabus for real assessments. Work typically includes:

TypeWhat it testsApproach
Discussion postsUnderstanding of conceptsUse an example brand and cite your reading
Customer journey mapCustomer insightShow stages, touchpoints and gaps
Value proposition and SWOTStrategic thinkingKeep them specific and linked to the plan
Digital marketing planIntegrationAlign goals, audience, channels, content and measures

Choosing Channels with a Reason

A strong plan explains why each channel is there. A simple table keeps the reasoning explicit.

ChannelBest used forFunnel stage
SearchCapturing people who already want somethingAwareness to consideration
Social mediaBuilding awareness and communityAwareness
ContentEducating and building trustConsideration
EmailNurturing and retaining customersDecision and loyalty

The table is a general guide. Adjust it to the business in your assignment and your course readings.

Linking Goals to Digital Metrics

A digital plan is stronger when each goal has a metric and a way of collecting it. Keep the list short.

GoalPossible metric
AwarenessReach, impressions, site visits
EngagementTime on page, shares, comments
ConversionSign-ups, purchases, conversion rate
LoyaltyRepeat purchase rate, email engagement

Explain which metric matters most to your stated objective, so the plan shows judgment and not only a menu of numbers.

Final Checklist Before You Submit

What a Strong Plan Looks Like

Strong digital marketing plans begin with a business goal and a clearly described customer. They map the customer journey, identify where the brand is weak, and then choose channels to fix those gaps. Every tactic has an owner, a schedule and a measure.

Because this course feeds several later ones, keep your finished plan and notes; they make a useful reference when you meet email, CRM and research topics.

Where Students Get Stuck

Study Tips for MRKT 311

How We Help with MRKT 311

Send the prompt, rubric, readings and your draft. We can prepare a model reference plan, explain the funnel and journey, or review your writing for structure and referencing. Work is original, plagiarism-checked and includes free revisions within the scope of your original request.

GradeEssays is independent of the University of Maryland Global Campus. Our materials are a study aid; submit your own work under UMGC's academic integrity policy.

Get Your MRKT 311 Digital Plan Checked

Share the assignment and your draft. We prepare a custom plan or give specific feedback.

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Frequently Asked Questions

What is MRKT 311?

UMGC's Digital Marketing Principles course, introducing types of digital marketing, the customer journey and funnel, value propositions, SWOT and digital marketing plans.

Is it a prerequisite for other courses?

Yes. UMGC lists MRKT 311 as the prerequisite for MRKT 314, 354, 356, 394, 411 and 412.

Does it have a prerequisite?

UMGC's course page lists none.

How many credits?

UMGC lists 3 credits.

What is the main project?

The description says projects involve developing a digital marketing plan. Check your syllabus for details.

Can GradeEssays complete my plan for submission?

No. We provide tutoring, model examples and feedback. Submit your own work.