University of Maryland Global Campus

LGST 327: Alternative Dispute Resolution

A study guide to UMGC's LGST 327, an overview of ways to settle disputes without court adjudication.

Updated October 2026 · 5 min read

LGST 327 at the University of Maryland Global Campus is an overview of the processes and techniques used to settle disputes without court adjudication. The catalog lists no prerequisite.

The objective is to become familiar with various methods of dispute resolution and with career opportunities in the field. Students find it interesting but easy to approach too loosely; strong work compares processes precisely and links each one to the kind of dispute it suits.

Course at a Glance

ItemDetails
UniversityUniversity of Maryland Global Campus (UMGC)
Course codeLGST 327
Credits3
PrerequisiteNone listed in the catalog
Credit noteCredit may be received for only one of LGST 327, PLGL 327 or PLGL 398G
Typical workComparisons, short papers, discussions (check your syllabus)

What LGST 327 Covers

Topic (UMGC)What it means in practice
Alternatives to litigation and their advantagesWhy parties choose negotiation, mediation or arbitration over court
Characteristics of effective mediationThe mediator's role, process and techniques
EthicsNeutrality, confidentiality and fairness in dispute resolution
Virtual dispute resolutionUsing online tools to resolve disputes at a distance
Career opportunitiesRoles in alternative dispute resolution

Key Concepts Explained

Negotiation, Mediation and Arbitration

In negotiation, the parties talk directly. In mediation, a neutral third party helps them reach their own agreement and does not impose a result. In arbitration, a neutral decides the dispute, often with binding effect. The key distinction is who controls the outcome.

Illustration (invented scenario): Two businesses disagree over late delivery. If they want to keep a relationship and design their own solution, mediation may fit. If they need a final decision quickly and privately, arbitration may fit. A court case may be slower and public.

Advantages and Limits

Alternatives can be faster, more private and less costly, and they can preserve relationships. They also have limits: limited appeal rights in arbitration, power imbalances and the possibility that no agreement is reached. A balanced answer discusses both.

Ethics of the Neutral

Neutrals must be impartial, disclose conflicts and respect confidentiality. Questions about ethics often ask what a mediator should do when a party seems unable to negotiate fairly or when a conflict appears.

Typical Assignments and How to Approach Them

Assignment typeWhat it testsHow to approach it
Process comparisonUnderstanding differencesCompare by control of outcome, formality, cost, privacy and finality
Mediation case analysisApplying techniquesIdentify interests as well as positions and propose steps
Ethics discussionNeutral's dutiesName the duty and apply it to the scenario
Career or trends paperAwareness of the fieldUse reliable sources and avoid unsupported claims about jobs

A Comparison Table to Build and Reuse

Almost every assignment in this course benefits from a clear comparison. Build the table early and refine it with each reading.

FeatureNegotiationMediation
Who decidesThe partiesThe parties, with a neutral
FormalityLowLow to moderate
Typical weaknessPower imbalanceNo agreement may be reached
FeatureArbitration
Who decidesThe neutral
FormalityModerate to high
Typical weaknessLimited review of the decision

These are general tendencies, so confirm them against your course readings and cite them. Add a row for virtual dispute resolution to cover the online techniques named in the catalog.

Worked Example: Positions and Interests

Invented dispute: A tenant demands a rent reduction. The landlord refuses.

Positions: reduce the rent versus keep the rent. Interests: the tenant wants a repaired heating system and a sense of being heard. The landlord wants dependable income and to avoid an expensive vacancy.

Possible agreement: a repair timetable, with a modest rent credit until it is complete.

A mediator succeeds by moving the parties from positions to interests. Use this contrast in any case analysis, and say what a neutral would ask to bring the interests out.

When you evaluate a process, name the kind of dispute you have in mind. Commercial, family and workplace disputes raise different concerns, and a process that suits one may be a poor fit for another. This precision separates strong comparisons from generic ones.

Where Students Get Stuck

Study Tips for LGST 327

How We Help with LGST 327

Send the prompt, readings and rubric. A writer can prepare a model comparison or paper, explain the processes step by step, or review your draft. For wider support, see our law assignment help guide.

GradeEssays is independent of the University of Maryland Global Campus. Our work is a study and reference aid; use it to learn the method, then complete and submit your own work under UMGC's academic integrity policy. Orders are written from scratch, include free revisions within the scope of your original request, and are refunded in full if late.

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Frequently Asked Questions

Does LGST 327 have a prerequisite?

UMGC's catalog lists none.

What does it cover?

Alternatives to litigation and their advantages, effective mediation, ethics and virtual dispute resolution techniques.

Is LGST 327 the same as PLGL 327 or PLGL 398G?

UMGC says credit may be received for only one of LGST 327, PLGL 327 or PLGL 398G.

What is the difference between mediation and arbitration?

A mediator helps parties reach their own agreement. An arbitrator decides the dispute.

Does it include career information?

Yes. The stated objective includes becoming familiar with potential career opportunities in alternative dispute resolution.

Can you help me compare processes?

Yes. We can build a comparison table and check your draft discussion.