University of Maryland Global Campus

HRMN 362: Labor Relations

A study guide to UMGC's HRMN 362, the undergraduate survey of labor unions, organizing, collective bargaining and grievance resolution.

Updated October 2026 · 5 min read

HRMN 362 at the University of Maryland Global Campus (UMGC) is a survey of contemporary labor relations practices. UMGC states the aim is to research and analyze labor relations issues and support the labor relations process.

Students find it demanding because the subject mixes history, law and negotiation practice. You need to understand why unions exist, how bargaining proceeds and how disputes are resolved.

Course at a Glance

ItemDetails
UniversityUniversity of Maryland Global Campus (UMGC)
Course codeHRMN 362
Credits3
LevelUndergraduate (upper level)
Credit limit (UMGC)Credit for only one of BMGT 362 or HRMN 362
Subject areaLabor relations

What HRMN 362 Covers

Key Concepts Explained

Collective Bargaining

Bargaining is negotiation between an employer and a union over wages, hours and conditions. Parties usually prepare priorities, fallback positions and supporting data.

Illustrative example (invented): A union seeks a wage increase while the employer wants flexible scheduling. A trade of a smaller raise plus predictable schedules could satisfy both, which shows interest-based thinking.

Grievance Procedures

Grievances are complaints that the agreement has been breached. They typically escalate through steps and may end in arbitration. Describe the steps and the evidence needed at each.

Third Parties

Mediators, arbitrators and government agencies influence outcomes. Distinguish advisory help from binding decisions.

Typical Assignments and How to Approach Them

Assignment typeWhat it testsHow to approach it
History or issue paperContext and analysisLink events to later legal or practice changes
Bargaining caseNegotiation reasoningIdentify interests, power and settlement range
Grievance analysisApplying contract and procedureState the clause, facts and likely outcome
Discussion postEngagementOffer balanced perspectives with sources

Where Students Get Stuck

Study Tips for HRMN 362

Handling a Labor Relations Case

Labor relations cases usually involve two parties with different interests and a set of rules governing how they deal with each other. Your job is to describe the rules, the interests and a sensible path forward.

Separate Positions from Interests

A position is what a party demands; an interest is the reason behind it. Naming interests, such as job security or flexibility, often reveals options that a simple back-and-forth on positions would miss.

Know the Process

Be able to trace a dispute through its stages, from organizing and bargaining to contract administration and grievance handling. State what each stage is for and what each side can and cannot do within the law.

Illustrative example (invented): A grievance claims a scheduling change broke the agreement. You would check what the agreement says, what past practice shows, how each side reads the clause, and what a fair resolution might look like.

Study Plan

  1. Build a timeline of the bargaining and grievance process in your own words.
  2. Learn the key terms so you can use them precisely.
  3. Practice explaining both sides of a dispute before taking a view.
  4. Check your readings for the legal framework your instructor emphasizes.

Mistakes That Cost Marks

Labor relations questions are easy to answer one-sidedly. Watch for these errors.

MistakeWhy it hurtsFix
Taking a side too earlyMisses the other party's interestsExplain both sides first
Mixing up stagesThe process is sequentialDraw a simple timeline
Vague about lawRules shape what is allowedCite the framework in your readings
Positions, not interestsSolutions look limitedAsk what each side needs
No resolutionCase left openPropose a realistic next step

Using Sources Well

Use your course readings for the legal framework and key terms, and cite them for each rule you apply. Where you discuss examples from news or history, check that they are accurate and relevant to your case.

A Sample Outline

A dispute analysis can use this outline.

  1. Describe the parties and the issue.
  2. Set out the rules and agreements involved.
  3. Explain each side's interests.
  4. Identify possible solutions.
  5. Recommend a settlement and justify it.
  6. Describe how the outcome would be recorded and monitored.

Fairness to both sides in the middle sections makes the conclusion more persuasive.

Showing Interests Behind a Demand

Weaker sentence (invented): "The union wants more money."

Stronger sentence (invented): "The union is seeking higher pay to offset rising living costs, but may also value job security, which opens room for a multi-part agreement."

Looking beyond the stated demand shows you understand bargaining. Practice asking what each side is trying to protect.

Discussion Posts and Short Responses

In discussion, present an issue from both sides before offering your view, and tie it to a rule or concept from the readings. When you reply, pose a question about the other party's interests or a possible compromise to keep the exchange constructive.

How We Help with HRMN 362

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Frequently Asked Questions

What does HRMN 362 survey?

Contemporary labor relations practices, including organizing, bargaining and grievances.

Does it cover history?

Yes, the history of organized labor in the United States.

Which courses overlap?

Credit is allowed for only one of BMGT 362 or HRMN 362.

Is it undergraduate?

Yes, 3 credits.

Is there a graduate equivalent?

UMGC offers HRMD 620, Employee and Labor Relations, at graduate level.

Can you do my assignment for submission?

No. We offer tutoring, models and editing only.