Western Governors University

D359: Agile HR

A study guide to WGU's D359, which applies Agile thinking to how HR designs services, prioritizes work and leads change.

Updated October 2026 · 5 min read

D359 is a Western Governors University course in the Bachelor of Science in Human Resource Management.

WGU describes it as exploring Agile operations and Agile project management from the HR perspective, with design thinking, change management, adaptability and strategic prioritization as core skills.

It sits near the end of the degree, so it assumes you already know HR functions such as hiring, rewards and employee relations. The challenge is rethinking how HR delivers them: in short cycles, with feedback from employees treated as customers, instead of as a fixed annual program.

Course at a Glance

ItemDetails
UniversityWestern Governors University (WGU)
CourseD359 Agile HR
ProgramBachelor of Science, Human Resource Management
Credit3 competency units, final term of the standard path
Subject areaAgile methods applied to HR, change management
AssessmentCompetency-based; check your course page for the current format

What D359 Covers

The program guide lists three competencies:

Competency (summarized)What it asks of you
Analyze HR's role in organizational design and in creating Agile HR products and servicesTreat HR offerings (onboarding, learning, feedback) as products shaped by user needs
Use the Agile HR toolkit for value and prioritization of workRank and sequence HR work by the value it delivers
Explain the Agile HR mindset and its implications for strategic planningShow how adaptability changes planning and goal-setting

Key Concepts Explained

Employees as Customers

Design thinking starts with the user. Instead of announcing a new performance process, an Agile HR team interviews employees, maps their experience, tests a small prototype and improves it. The course asks you to explain why that produces better value than a one-time rollout.

Example: A company's onboarding takes six weeks to feel productive. An Agile HR approach would map the new-hire journey, identify the two biggest pain points (for example system access and unclear first-week goals), fix those in a two-week cycle, then measure the change before moving on.

Prioritizing by Value

Backlogs of HR requests are always longer than capacity. A simple method is to score each item on benefit to employees or the business, effort and urgency, then do high-value, low-effort items first. Your answer should show the criteria, not only the ranking.

Mindset, Not Just Method

The Agile mindset values collaboration, experimentation and responding to change. In strategic planning this means shorter planning horizons, regular reviews and willingness to stop work that is no longer valuable.

Typical Assignments and How to Approach Them

Assignment typeWhat it testsHow to approach it
Organizational design analysisLinking HR structure to Agile deliveryDescribe current state, then propose changes with reasons
Prioritization exerciseUsing the toolkit for valueState criteria, apply them transparently and justify trade-offs
Change scenarioAdaptability in practicePlan small steps, feedback points and ways to handle resistance
Strategic planning reflectionMindset and planningContrast a fixed annual plan with an adaptive one

Using the Toolkit on a Real HR Problem

The clearest way to show you understand Agile HR is to walk a single problem through the cycle. Choose something small, such as a confusing expenses policy or slow interview scheduling, and describe each step in order.

  1. Understand the user. Who is affected, what do they say, and what does the data show?
  2. Define the value. What outcome matters most, and how would you know it improved?
  3. Prioritize. Rank possible fixes by value and effort, and choose the first small change.
  4. Test and learn. Run a short pilot, gather feedback and adapt.
  5. Reflect on planning. Explain what you would change in next quarter's plan because of what you learned.

Using one thread through the whole answer makes the competencies visible without repeating definitions. It also keeps the writing practical, which is what an HR evaluator expects.

Agile Roles, Teams and Change in HR

The first competency asks you to analyze HR's role in organizational design. Agile organizations often work in small cross-functional teams with short cycles, which changes how HR supports them: fewer fixed job descriptions, more skills-based deployment and continuous feedback in place of annual reviews.

When you write about this, anchor each change in a benefit and a risk. Continuous feedback can improve development but may overload managers. Flexible team assignments raise engagement but need clear career paths. Naming both sides shows balanced judgment.

Change management is also named in WGU's description. Link adaptability to practical steps: a clear case for change, small early wins, regular communication and a way to hear resistance. Say how HR would measure whether the change is working, for example through pulse surveys or time-to-fill.

Where Students Get Stuck

Study Tips for D359

How We Help with D359

Send the task, rubric and your notes. A writer with HR and change experience can explain Agile concepts in HR terms, review your draft or build a model example for a comparable scenario.

GradeEssays is independent of WGU. We provide study and reference support only; you must complete and submit your own work under WGU's academic integrity policy, and we cannot promise a competent result. Every order is written from scratch, with free revisions within the scope of your original request and a full refund if late.

Get Clear on Agile HR

Share the prompt and your notes. We show how to structure a strong answer around each competency.

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Frequently Asked Questions

What is D359 about?

WGU describes it as Agile operations and project management from the HR perspective, including design thinking, change management and prioritization.

Do I need software knowledge?

No. The course applies Agile ideas to HR work rather than to software development.

Where does D359 fall in the degree?

The program guide places it in the final term, alongside the HRM capstone.

What are the competencies?

Agile HR products and services in organizational design, the Agile HR toolkit for prioritization, and the Agile mindset in strategic planning.

How do I show prioritization clearly?

State your criteria, score each item and explain the final order.

Can you check my draft before I submit?

Yes. We review it against the rubric and suggest improvements, but the submission must be yours.