Western Governors University

D246: Influential Communication Through Visual Design and Storytelling

A study guide to WGU's D246, the course on using visuals and stories to inform, motivate and influence an audience.

Updated October 2026 · 5 min read

D246 Influential Communication through Visual Design and Storytelling is a Western Governors University course that teaches you to use visuals and stories to inform, motivate and influence an audience.

WGU describes a course that first explores how visuals influence human behavior and when to use visual techniques, then teaches techniques for compelling stories that create memorable images in the audience's mind. It carries three competency units and appears in programs including the B.S. Marketing and B.S. Psychology.

The course feels creative, but it is assessed on intent. Every choice of image, color or story beat should serve a specific audience and purpose, and you need to be able to explain why.

Course at a Glance

ItemDetails
UniversityWestern Governors University (WGU)
Course codeD246
LevelUndergraduate
Competency units3
Subject areaVisual communication and storytelling
Typical workAudience analysis, story-led messages and visual designs with a rationale

What D246 Covers

Competency (summarized)What it means in practice
Adapt communications to audience needs and motivationsStarting from what the audience wants, fears or needs to decide
Apply storytelling techniquesUsing characters, conflict and resolution to motivate, inform or influence
Apply visual design techniquesUsing layout, color, contrast and imagery with a purpose

Key Concepts Explained

Audience First

Influence starts with what the audience already believes and needs. A message to busy executives leads with the decision and its impact; a message to new customers leads with the problem they recognize.

Story Structure

Most persuasive stories follow a simple arc: a relatable character, a problem or conflict, a turning point, and a resolution that points to an action. The audience should see themselves in the character.

Example: Instead of "Our scheduling app saves time", tell the story of a clinic manager who spent Friday afternoons rebuilding the staff rota by hand, missed her daughter's game twice, then switched to automated scheduling and now finishes at four. The data point (hours saved) lands harder inside the story.

Visual Hierarchy

Size, contrast, color and position tell the eye where to look first. One clear focal point per slide or graphic beats several competing ones. White space is not wasted space; it directs attention.

Typical Assignments and How to Approach Them

Task typeWhat it testsHow to approach it
Audience analysisUnderstanding needs and motivationsDescribe who they are, what they want and what stops them
Story-based messageNarrative techniqueCharacter, conflict, turning point, call to action
Visual design pieceDesign principlesOne focal point, consistent palette, readable type
Design rationaleExplaining choicesLink each choice to the audience and the goal

Visual Principles Worth Knowing

PrincipleWhat it does
ContrastMakes the key element stand out
AlignmentCreates order and a professional look
RepetitionBuilds consistency across slides or pages
ProximityGroups related items so they read together
Color meaningSignals emotion or status; use sparingly and accessibly

Accessibility counts too: sufficient color contrast, readable font sizes and not relying on color alone to carry meaning help every audience member.

Telling Stories with Data

Many D246 tasks sit in business contexts where a story needs numbers behind it. Data and narrative work best together: the story gives the audience a reason to care, and the data gives them a reason to believe.

Example: A slide shows twelve months of customer complaints. The redesign keeps one line, colors the three months after a staffing change in the brand color, and titles the slide "Complaints dropped once weekend staff doubled". The audience reads the point in seconds.

Where Students Get Stuck

Study Tips for D246

How We Help with D246

Send the task instructions, rubric, your outline or draft and any feedback. A communication tutor helps you analyze the audience, strengthen the story, critique the design or write a clear rationale for your own choices.

GradeEssays is independent of Western Governors University. Our help is coaching, feedback and model examples on different topics; you create and submit your own work under WGU's academic integrity policy.

Make Your Message Memorable

Share the D246 instructions and your draft deck or outline. A tutor gives feedback on story, design and audience fit.

Start My D246 Help

Free revisions · Full refund if late · Written from scratch for your order

Frequently Asked Questions

What does D246 teach?

How visuals influence behavior and how to use storytelling and visual design techniques to motivate, inform or influence an audience.

Which programs include D246?

It appears in WGU programs including the B.S. Marketing and B.S. Psychology.

Do I need design software experience?

The competencies focus on applying techniques rather than mastering a particular tool. Follow your course materials on what to use.

What makes a story persuasive?

A relatable character, a clear problem, a turning point and a resolution that leads the audience to an action or belief.

How do I explain my design choices?

Tie each choice (color, layout, image) to the audience's needs and the message's purpose.

Can you design my D246 project for me?

No. We give feedback, coaching and examples on other topics; the project must be your own.