Western Governors University

D024: Professional Presence and Influence

A study guide to WGU's Professional Presence and Influence, the MSN core course on presence, mindfulness, self-care and healthier, more civil workplaces.

Updated October 2026 · 5 min read

Professional Presence and Influence (D024) is the first course in the MSN Core at Western Governors University. It focuses on the nurse as a person: presence, self-care and the relationships that make care therapeutic.

WGU's program guide describes presence as an intrapersonal and interpersonal quality, with characteristics of holism, intimacy, sensitivity and adaptability. Students learn self-care techniques for mental and physical well-being and develop a focused mindfulness practice intended to influence patient outcomes and create joy in the workplace.

The course appears at the start of WGU's BSN-to-MSN pathways; the 2019 Nursing Informatics guide lists it with 2 competency units. Students often find it unexpected, because it combines personal reflection with evidence-based academic writing and a workplace improvement problem.

Course at a Glance

ItemDetails
UniversityWestern Governors University (WGU)
CourseD024 Professional Presence and Influence
AreaMSN Core (BSN-to-MSN programs)
LevelGraduate, competency-based
Competency units2 (2019 program guide)
Typical workReflective and evidence-based papers on presence, mindfulness and workplace change

What D024 Covers

Competency (summarized)What it means in practice
Promote a healthy work environment through professional presenceShow self-awareness and how it shapes your interactions
Build positive relationships and promote mindfulnessPropose practical strategies for mindfulness at work
Recommend social communication strategies and technologiesUse communication to promote caring and belonging
Apply improvement science to workplace hostilityTackle incivility and promote health and joy at work
Use the principles of academic writingWrite clearly, concisely and with evidence

Key Concepts Explained

Presence in Nursing

Presence means being fully attentive to the patient, not just physically in the room. It supports trust, better communication and more accurate assessment. The guide links it to leadership as well as bedside care.

Mindfulness as a Practice

Mindfulness is attention to the present moment without judgment. In a busy unit, short practices (a breathing pause before entering a room, a moment of reflection at handover) are more realistic than long sessions.

Improvement Science and Incivility

Incivility and bullying in nursing are linked in the literature to stress and turnover. Improvement science offers a structured way to address it, often through Plan-Do-Study-Act (PDSA) cycles that test small changes and measure the effect.

Example: Staff on a surgical unit report rude exchanges at shift handover. Plan: introduce a two-minute structured handover script and a shared civility agreement. Do: trial it on day shifts for four weeks. Study: compare a short anonymous staff survey before and after, plus the number of handover complaints. Act: refine the script and extend it to night shifts if the results improve.

Self-Care as a Professional Skill

The program guide links self-care to ethically generated patient care. The reasoning is practical: a nurse who is exhausted or overwhelmed finds it harder to be present, notice changes in a patient or respond calmly to conflict.

When a task asks about self-care, treat it as a professional skill with evidence behind it, not a personal luxury. Useful angles include:

Connect each point back to presence and patient outcomes, so the paper stays focused on the course competencies rather than general wellness advice.

Typical Work and How to Approach It

WGU courses use either exams or written performance tasks; check your course page. Work in D024 typically involves:

Type of workWhat it testsHow to approach it
Self-reflectionSelf-awareness and presenceBe honest and specific; link insights to practice
Strategy paperMindfulness and relationshipsPropose realistic strategies backed by literature
Communication planCaring and belongingMatch strategies or tools to a real team need
Improvement proposalImprovement scienceDefine the problem, a PDSA test and measures

Where Students Get Stuck

Study Tips for D024

How We Help with D024

Send the task, rubric and any evaluator feedback, plus your draft if you have one. A nursing writer can explain presence or improvement science, find credible sources for you to read, edit your writing for clarity and APA style, or prepare an explained model. See our nursing leadership paper guide for related support.

GradeEssays is independent of Western Governors University. Reflections must describe your own experiences, which we never invent. Our work is a study and editing aid, and what you submit must be your own under WGU's academic integrity policy.

Strengthen Your D024 Writing

Share the task, rubric and feedback. A nursing writer prepares an explained model you can learn from and adapt.

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Frequently Asked Questions

Where does D024 sit in the MSN?

WGU's program guide lists Professional Presence and Influence first in the MSN Core of its BSN-to-MSN programs.

How many competency units is D024?

The 2019 Nursing Informatics program guide lists 2 competency units. Check your degree plan for the current figure.

What are the characteristics of presence?

The guide names holism, intimacy, sensitivity and adaptability.

Does D024 include academic writing?

Yes. One competency is applying the principles of academic writing to produce clear, concise, evidence-based work.

What is improvement science?

A structured approach to testing small changes and measuring their effect, often using PDSA cycles.

Can you write my D024 reflection for me?

No. Reflections must be your own. We help with structure, sources, editing and feedback.