University of Maryland Global Campus

CAPL 198C: Interviewing Skills

A guide to UMGC's CAPL 198C, the one-credit course on presenting your skills in interviews, reading nonverbal cues and judging job fit.

Updated October 2026 · 5 min read

CAPL 198C Interviewing Skills is a one-credit University of Maryland Global Campus course on the skills and strategies behind successful interviews.

UMGC describes it as a comprehensive exploration of interview skills, aimed at articulating your personal skills, education and experience as they relate to a target position.

Topics include body language, nonverbal cues and candidacy for various positions. Discussions explore previous interview experiences, strategies for success and determining whether a position may be a good fit.

Students often find the hardest part is talking about themselves concisely. The course rewards specific examples linked to a real target role.

Course at a Glance

ItemDetails
UniversityUniversity of Maryland Global Campus (UMGC)
Course codeCAPL 198C
Credits1
Credit noteCredit is allowed for only one of CAPL 198C or MGST 198L
Main outcomeClear, evidence-based answers for a target position
Typical workDiscussions, reflections and interview preparation tasks

What CAPL 198C Covers

TopicWhat it involves
Articulating your skillsLinking your education and experience to a target role
Body languagePosture, eye contact, gestures and how they come across
Nonverbal cuesReading and sending signals, including tone and pace
CandidacyShowing why you fit different kinds of positions
Past interview experiencesReflecting on what worked and what did not
Judging fitDeciding whether the role and organization suit you

Key Techniques Explained

The STAR Method

Behavioral questions ("Tell me about a time when...") are best answered with STAR: Situation, Task, Action, Result. It keeps answers focused and ends on evidence.

Example question: "Tell me about a time you handled a difficult customer."

Situation: At a busy pharmacy counter, a customer was angry that a prescription was not ready. Task: I needed to calm the situation and solve the problem. Action: I listened without interrupting, apologized for the wait, checked the system and found the doctor's authorization was missing, then called the surgery while the customer waited. Result: The prescription was ready in 20 minutes and the customer thanked me. I now check authorizations a day ahead for repeat orders.

Body Language and Nonverbal Cues

Interviewers form impressions from more than words. Sit upright, keep natural eye contact, use open gestures and match your pace to the interviewer. Notice their cues too: shorter replies or glances at the clock may signal it is time to wrap up an answer.

Video Interviews

Many first interviews are online. Position the camera at eye level, look at the lens when speaking, use a quiet, well-lit space and test the platform beforehand. Nonverbal cues are harder to read on screen, so pause briefly to check the interviewer has finished.

Judging Whether a Role Fits You

The course treats an interview as a two-way conversation. Prepare questions that reveal what the job is really like:

Afterwards, compare what you heard with your own priorities, such as schedule, growth and values. A reflection on fit is often part of the course work.

Articulating Your Value for a Target Role

Before any interview, map the posting's main requirements against your evidence. For each requirement, note one example and the result it achieved. This becomes your answer bank.

Prepare a short answer to "Tell me about yourself": present role or study, two strengths relevant to this job, and why you want this position. Keep it under a minute, and finish by connecting back to the employer's needs rather than your life story.

Typical Work and How to Approach It

Task typeWhat it testsHow to approach it
Target-role analysisMatching skills to a jobUse a real posting and map your evidence
Prepared answersArticulating experienceWrite STAR examples, then shorten them
Reflection on past interviewsSelf-awarenessName one strength and one change
DiscussionsApplying conceptsShare specific, real examples

Where Students Get Stuck

Tips for CAPL 198C

How We Help with CAPL 198C

Send the assignment instructions, rubric, a target job posting and your draft answers or reflection. A careers tutor gives feedback, edits for clarity and structure, and explains how to strengthen your examples. Your stories must be true and your own; we never invent experiences.

GradeEssays is independent of University of Maryland Global Campus. Our help supports learning: submit your own work under UMGC's academic integrity policy. Revisions within the scope of your original request are free.

Walk into Interviews Prepared

Share the prompt and your draft answers. A careers writer gives feedback so your examples are concise and well structured.

Start My CAPL 198C Help

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Frequently Asked Questions

What is CAPL 198C?

A one-credit UMGC course on interview skills: articulating your experience for a target role, body language, nonverbal cues and judging fit.

Can I get credit for CAPL 198C and MGST 198L?

No. UMGC allows credit for only one of the two courses.

What is the STAR method?

A way to answer behavioral questions: describe the Situation, the Task, the Action you took and the Result.

How long should an interview answer be?

Usually one to two minutes for a behavioral question; long enough for evidence, short enough to keep attention.

Why does body language matter?

Interviewers form impressions from posture, eye contact and tone as well as words, so nonverbal signals affect how your answers land.

Can you prepare my interview answers?

We give feedback and editing on answers you draft from your real experience; we do not invent stories.