Southern New Hampshire University

MKT231: Visual Merchandising

A study guide to SNHU's MKT231, an undergraduate course on the creative and strategic sides of presenting merchandise to attract shoppers.

Updated October 2026 · 5 min read

MKT231 is a three-credit undergraduate course at Southern New Hampshire University. The catalog calls visual merchandising the art and business of creating attraction, using coordinated, accessorised merchandise that makes shoppers stop, look closer and buy.

It stresses that visual merchandising has a clear purpose, sales, and is strategic, part of a larger marketing picture. The course connects the flair of display with the detail of strategic planning, and the challenge is writing about both in the same assignment.

Course at a Glance

ItemDetails
UniversitySouthern New Hampshire University
CodeMKT231
Credits3
LevelUndergraduate
PrerequisitesNone listed in the catalog
Typical workDisplay analyses, concept plans, discussions (vary by term)

What MKT231 Covers

ThemeIn plain language
Creative sideColor, props, accessories and staging that attract attention
Strategic sideLinking displays to targets, brand and sales goals
Connection between themShowing why a creative choice serves a business aim
Informed shoppersCustomers arrive with online knowledge and compare options

Key Concepts Explained

A display is a message. It tells shoppers what the store stands for, what to look at and what to do next. A strong analysis reads a display like a short advertisement with a specific audience.

Coordination makes merchandise easier to buy. Putting related items together, with accessories that show how they can be used, helps shoppers picture owning them and may raise the number of items per purchase.

Strategy keeps creativity honest. Before praising a display for looking attractive, ask whom it targets, what it wants them to do and how that would be seen in sales.

Invented illustration: a window shows a winter coat styled with scarf, gloves and boots in one color family. Audience: shoppers preparing for cold weather. Message: ready-made outfit. Intended action: buy two or more items. Check: compare accessory sales during the display period with an earlier period.

Typical Assignments and How to Approach Them

TypeWhat it testsApproach
Display analysisReading design with a strategic eyeDescribe, then explain purpose and effect
Concept proposalCreative idea with rationaleTheme, audience, layout, sales goal
Strategy link paperConnecting art and businessTie each design choice to a goal
DiscussionApplying ideasUse a real window or floor display

How to Read a Display in Four Steps

This simple routine works for windows, tables and whole-store layouts. The steps are a suggestion rather than a course requirement.

StepQuestion
LookWhat catches the eye first, and why?
ReadWhat story or occasion does it suggest?
TargetWho is it designed for?
ActWhat should a shopper do next, and how easy is it?

Write one short paragraph per step, then add a closing paragraph on how the retailer could check effectiveness.

A Study Approach, Theme by Theme

The Creative Side

Learn the vocabulary of display: focal point, grouping, balance, color harmony, props and signage. Then look at three displays and use those terms to describe what you see. Naming the techniques makes your analysis more precise than saying a display "looks good".

The Strategic Side

For each display, write the likely objective: introduce a new item, promote a season, raise the average purchase or reinforce the brand. Then ask what evidence would show whether it worked. This habit follows the catalog's point that visual merchandising has a clear purpose, sales, and sits within a larger marketing picture.

The Connection

Practice sentences that join a design choice to a business aim. For example: "Grouping the item with accessories shows how it can be used, which supports the aim of selling more than one item per customer." Using a because or so-that structure keeps creative comments tied to strategy.

The Informed Shopper

The catalog notes that consumers are well informed by internet sources. Consider how that affects display: shoppers may arrive knowing what they want and comparing prices, so the store must offer something online browsing cannot, such as touch, scale, styling advice or an engaging atmosphere. Mention this in analyses of modern stores.

Where Students Get Stuck

Study Tips for MKT231

How We Help with MKT231

Send the assignment, rubric and your retailer. A retail writer can explain the concepts, prepare a custom analysis or concept write-up, or review your draft. See our business research paper help guide.

GradeEssays is independent of Southern New Hampshire University. We provide tutoring, model work and feedback; we do not access your course site or promise results. Your submitted work must be your own under SNHU's academic integrity policy. Orders are written from scratch with free revisions within the scope of your original request.

Connect Your Display Ideas to Sales Goals

Share your assignment and retailer. We prepare a model write-up or review your draft.

Start My MKT231 Help

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Frequently Asked Questions

Does MKT231 have prerequisites?

None are listed in SNHU's catalog.

How many credits?

Three, at undergraduate level.

Is it a design course?

It covers creative display and strategic planning, and how the two connect.

Do I need artistic skills?

The description emphasizes both flair and strategy; written analysis of purpose is central.

How does it relate to MKT222?

MKT222 covers store layout and merchandising basics; MKT231 focuses on display and its strategic purpose.

Can you help me write a concept proposal?

Yes, as tutoring support with your own idea.