MGT-628 dissects various types of crises within communities, organizations, and governmental agencies. Using a scenario-based approach, students differentiate between the types of crises and develop a systematic response to a critical incident using emergency management planning and preparedness strategies, analyzing the crisis in relation to FEMA and NIMS guidelines, including topics on FEMA's Continuity of Operations.
Differentiating crisis types before responding
The course starts from the premise that not all crises are alike, requiring students to first accurately differentiate the type of crisis they face before applying a systematic response, since a response designed for one crisis type may be poorly matched to another.
Applying planning and preparedness knowledge in practice
MGT-628 serves as the applied capstone-adjacent course of the emergency management concentration, requiring students to actually apply the planning and preparedness concepts from earlier courses to develop a genuine systematic response, not just study concepts in the abstract.
Key topics in MGT628
- Differentiating types of crises
- Systematic incident response development
- FEMA and NIMS guideline application
- FEMA's Continuity of Operations
- Applying emergency management planning in practice
- Emergency management plan development from concept to recovery
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Worked example: crisis type shaping the appropriate response
- Misapplied response: Using a response plan designed for a natural disaster to address an organizational cyber incident
- Differentiated response: Correctly identifying the crisis type first, then applying the specifically appropriate systematic response
- Lesson: MGT-628 teaches that accurately differentiating crisis type is the essential first step before an effective, appropriately matched response can be developed
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Frequently asked questions
Different types of crises — natural disasters, organizational cyberattacks, public health emergencies, infrastructure failures — genuinely require different response considerations, resources, and coordination structures, and applying a response designed for one crisis type to a fundamentally different one risks a poorly matched, ineffective response. MGT-628 requires this differentiation first because accurately identifying what kind of crisis is actually occurring is what allows an appropriately tailored, effective systematic response to be developed.
MGT-628 requires students to actually apply the foundational principles (MGT-620), planning and preparedness skills (MGT-622), and response and recovery knowledge (MGT-625) built across the emergency management concentration into developing a genuine, complete systematic response — from initial planning through final recovery phase. It functions as an applied synthesis course because it tests whether students can combine everything learned across the concentration into one coherent, practical response plan, rather than introducing entirely new conceptual content.