A study of the concepts of production and operations and of a variety of methods and techniques used in their management. Topics include process analysis, supply chain management, quality control, and Lean/Six Sigma frameworks. Background preparation of 6 credit hours in economics is expected. QSO-600 serves as the graduate-level parallel to undergraduate QSO-300, extending operations management coverage to the depth an MBA-level program requires.
Established frameworks operationalizing quality and efficiency
The course's coverage of Lean and Six Sigma gives students genuine, established frameworks for improving operational quality and efficiency, rather than relying on ad hoc, unsystematic process improvement.
An economics background genuinely informing operations analysis
QSO-600's expected economics background reflects that graduate-level operations management genuinely benefits from understanding economic principles like supply, demand, and cost structures underlying production decisions.
Key topics in QSO600
- Production and operations concepts
- Process analysis
- Supply chain management
- Quality control
- Lean and Six Sigma frameworks
- Graduate-level operations management
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Worked example: Lean/Six Sigma as a systematic improvement framework
- Ad hoc approach: Improving operational processes through unsystematic trial and error
- QSO-600's approach: Applying established Lean and Six Sigma frameworks to systematically identify and eliminate operational inefficiencies
- Lesson: QSO-600 teaches that genuine operational improvement benefits from these established, evidence-based frameworks, not unsystematic process changes
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Frequently asked questions
Operations management decisions — production capacity, supply chain design, inventory management — are genuinely shaped by underlying economic principles like supply and demand dynamics, cost structures, and resource allocation tradeoffs, meaning students without this economics foundation would lack context for understanding why certain operations decisions make sense. QSO-600's economics prerequisite ensures graduate students bring this genuine analytical foundation to more advanced operations management content.
Lean and Six Sigma represent genuinely established, evidence-based methodologies for systematically identifying and eliminating waste and variation in operational processes, providing structured frameworks that unsystematic, ad hoc process improvement efforts typically lack. QSO-600 teaches these frameworks because they give graduate students genuinely proven, repeatable methodologies for operational improvement, rather than leaving process improvement to unstructured trial and error.