The time to replace vehicle wiper blades at a service

The time to replace vehicle wiper blades at a service center was monitored using a mean and a range chart. Six samples of n = 20 observations have been obtained and the sample means and ranges computed:

Sample

Mean

Range

Sample

Mean

Range

1

3.06

.42

4

3.13

.46

2

3.15

.50

5

3.06

.46

3

3.11

.41

6

3.09

.45

Factors for three-sigma control limits for and R charts

FACTORS FOR R CHARTS

Number of Observations in Subgroup,
n

Factor for
Chart, A2

Lower
Control Limit,
D3

Upper
Control Limit,
D4

2

1.88

0

3.27

3

1.02

0

2.57

4

0.73

0

2.28

5

0.58

0

2.11

6

0.48

0

2.00

7

0.42

0.08

1.92

8

0.37

0.14

1.86

9

0.34

0.18

1.82

10

0.31

0.22

1.78

11

0.29

0.26

1.74

12

0.27

0.28

1.72

13

0.25

0.31

1.69

14

0.24

0.33

1.67

15

0.22

0.35

1.65

16

0.21

0.36

1.64

17

0.20

0.38

1.62

18

0.19

0.39

1.61

19

0.19

0.40

1.60

20

0.18

0.41

1.59

a. Using the factors in the above table, determine upper and lower limits for mean and range charts.

 

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