Look more deeply at the psychology behind organizing our

Look more deeply at the psychology behind organizing our messages. Do this by considering the type of information the communication includes and the likely reader reaction.

Here we have several items to be completed for your initial post.

Select one of the following message situations.

You didn’t get the promotion you expected.

You can’t park in the company lot for 7 days.

Your project has been canceled.

You have to rewrite the report.

We can’t deliver the checks you ordered in time for your payroll.

An email message to your boss informing her that one of your key clients is taking its business to a different accounting firm.

An email message to a customer informing her that one of the books she ordered from your website is temporarily out of stock.

A letter to a customer explaining that the DVD burner he ordered for his new customer computer is on back order and that, as a consequence, the shipping of the entire order will be delayed.

A letter to a client your company provides insurance for declining to pay for the new experimental medical treatment.

Once you make your selection/s, then

Tell us about your audience analysis.

Provide the building block outline you will use.

Provide the first sentence of your message.

In your replies to student postings consider whether you agree or not. In all cases, be sure to explain yourself. In most of these (all?), I could figure out a way to be either direct or indirect in my response. You are the sender, not the receiver of each of these messages (yes, that does matter).