Leon’s Frozen Custard, a locally-owned custard shop in Milwaukee, has an English-only policy that requires employees to speak only English while they are working. This includes when they speak to customers, regardless of the language spoken by the customer. The owner of Leon’s explained to reporters, “any foreign language is going to be a problem. What I`m trying to avoid is when people come up here, get waited on in a different language because there happens to be an employee who speaks that language.” Is Leon’s policy legal? Is speaking English a BFOQ for his employees? Do you consider Leon’s policy good for business?
