Assume you are the Fitter Snacker salesperson calling on the local headquarters for a chain of convenience stores in your area. You just started this job, and you are nervous about meeting your customer for the first time. Describe all the problems you might encounter when taking and filling the order, if you are using the old Fitter Snacker process described. Now assume you have an ERP system in place. Describe the sequence of events involved in selling the snack bars to the convenience stores with the new system in place.
Assume Fitter Snacker plans to install an ERP system and reorganize its sales divisions, consolidating them into one. What personnel issues would the management have to deal with, when promoting the new system to the sales force? How would you deal with those issues?
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