1. Looking at the situation that Qualcomm faces, how does a large, technology-oriented company get to this point? What would be some of the underlying reasons that would make the development of separate applications a priority over careful orchestrated integration?
2. What does it mean to say that technology can “either constrain or enable its capacity to create and deliver new products and services”? In which ways?
3. Moving forward, what are some of the alternatives open to Qualcomm? Should it replace its integration approach with a different one, or rewrite all of its legacy applications from scratch? Or should it do something in between? What are the advantages and disadvantages of each alternative?
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