What are organized labor’s strategies for a stronger movement? What is the status (prevalence) of unions today? What is the difference between the NLRA and the Labor–Management Relations Act? Why has the NLRB recently been thrust into the forefront with regard to labor relations? What steps must a union take in establishing the collective bargaining relationship? Briefly describe each step. What are the steps involved in the collective bargaining process? What are the primary means by which breakdowns in negotiations may be overcome? Briefly describe each. What is involved for both management and labor in ratifying the agreement? What is involved in the administration of a labor agreement? What is typically involved in the grievance procedure in a unionized organization? Define decertification. What are the steps in decertification? How is the collective bargaining process different in the public sector? What are the pros and cons regarding Angelica joining the union? Define internal employee relations. What is meant by the term employment at will? What is the difference between discipline and disciplinary action? What are the steps to follow in the disciplinary action process? What are the problems associated with the administration of disciplinary action? Define downsizing. What are some problems associated with downsizing? Define outplacement and severance pay. Distinguish between transfers and promotions. Briefly describe the techniques available to determine the real reasons that an individual decides to leave the organization. Define offboarding. Why is it important? What signal might the decision not to fire Bill give to other store managers?
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