The case study of “Hefty Hardware” takes a

The case study of “Hefty Hardware” takes a “horizontal” slice through a number of coexistent issues. Identify all the issues presented within the case. Summarize the situation at Hefty based on the evidence in front of you.

Answer the following questions after reading the case study:

1. How effective is the partnership between IT and the business at Hefty Hardware?

2. Identify the shortcomings of both IT and the business.

3. Create a written plan for how IT and the business can work collaboratively to deliver the Savvy Store program successfully.