1. What is the role of a project manager and

1. What is the role of a project manager and program manager? What are the skills, knowledge, and abilities required to be a project manager?

2. Name five critical success factors and why they are important to the success of a project.

3. What role can the company executives play in an implementation? What is ?scope creep? and why is it important to manage during an ERP implementation?

4. What are the steps in business process re-engineering? And why is BPR important in an ERP implementation? 5. What does the organizational project management maturity model do for a company?s ERP implementation, and what are the steps involved in OPM3?